skip to Main Content

I. Discover our health and safety policies applicable to our guests and employees:

To ensure the safety of our guests and employees we decided to follow the rules presented below:, all hotel employees and third party contractors must abide by the following rules before starting work:

  • All employees and contractors are allowed to work only if their temperature is not higher than 38℃ and they do not present other symptoms, such as: cough, runny nose, breathlessness, trouble breathing;
  • The hotel management is obliged to systematically verify the health condition of subordinates and provide help if necessary;
  • We regularly disinfect and ventilate hotel spaces.

II. Generally accessible areas (corridors, halls, lobby, restrooms):

  • We operate in accordance with government guidelines available at (regarding hotel activities);
  • Halls and corridors are disinfected with approved cleaning agents and tools;
  • Public hotel restrooms are regularly and thoroughly disinfected;
  • Hand washing instructions are available in visible places in each public hotel restroom;
  • A limit of maximum 2 people using lift is enforced in order to maintain the recommended distance;
  • Public areas are regularly ventilated to ensure a better fresh air circulation;
  • Hotel management frequently verifies the quality of public areas disinfection;

III. Reception area:

  • Hand disinfectant gels are available in each hotel reception for our guests in easily accessible places;
  • We encourage our guests to use cash free payment methods, including “BLIK”. Our payment terminals are covered with regularly replaced protection films;
  • Sanepid (sanitary and epidemiological station) phone number and the nearest pharmacy address are available at the reception desk;
  • Guests are systematically informed about applicable safety procedures. All latest information is also displayed on monitors at reception areas and on the hotel information channel;

IV. Room area:/room quarantine/:

  • Our towels and sheets are cleaned by dry-cleaner’s certified by the National Institute of Hygiene (Państwowy Zakład Higieny). The entire cleaning process occurs at minimum temperature of 60°C;

V. The restaurant/bar area

  • Our restaurants operate in accordance with GIS recommendations based on;
  • There is a hand disinfecting gel provided at the entrance to the restaurant. It is obligatory for all guests entering to use it;
  • Cash free payments, including BLIK are encouraged and recommended. Card terminals are covered with protective film, regularly replaced;

VI. Conference area:

  • Conference rooms are available on terms described by the current legal regulations documented here:;
  • Conference rooms entrances are equipped with hand disinfectant gels for conference participants;
  • Conference rooms are ventilated to ensure proper fresh air circulation before and after each event;
  • We introduced rotational conference booking system to ensure the safety of conference participants as conference area is used only after 48 hour gap.

VII. Kids Club area:

VIII. Fitness Club:

  • Our Fitness Club areas has been opened as per state guidelines available at;
  • In a visible and easily accessible place, hand disinfection gels are available for guests using the Fitness Club;
  • We regularly disinfect exercise equipment, such as dumbbells, treadmills, bicycles, etc.
  • We have prepared means for disinfecting devices for guests so that they can disinfect used equipment before and after the exercises;

IX. Wellness area:

  • Our SPA & Wellness area has been reopened as per state guidelines available at;
  • Temperature in saunas is above sixty degrees Celsius for safety reasons;
  • Our SPA & Wellness treatment areas are thoroughly cleaned, disinfected and ventilated on regular basis.

X. Summary

  • All regulations issued by GIS and WHO apply to all hotel guests and employees. We follow up on the effective regulations to ensure all important updates are shared with our guest and employees;
  • To ensure the highest safety standards our employees receive regular training. The training is delivered by specialist identified within our organization;
  • The safety of our guests is the main focus of our employees. By following the above rules and regulations you assure everyone’s safety;
  • Hotele Diament S.A regularly review and update the content of this page in line with any new regulations issued by GIS and the Polish Government applicable to hotels.
Back To Top
×Close search